Purpose:
In this article we will discuss the common issue you face during BI/XML publisher installation.
Unable to install:
Anytime during the install, if you find any problem you can get to the issue by looking at the log file generated on your machine.
C:\Users\<<&username>>\appdata\Local\Temp
TemplateBuilder.log
TemplateBuilderInstaller.log
&username = Substitute with your user name created on your machine.
Access Denied:
When you open RTF file you will get access denied error when trying to import xml file or while you run the report in preview mode.
To fix the problem open the document as admin.
Unable to preview:
While you try to preview the report locally on your machine you would see issue in running the report. It could be because of space issue.
To fix the problem extended the space of the xml publisher by using below step.
- Open office word with admin privilege
- Go to 'Add-Ins' >> Tools >> Option
- Priview tab >> Java option >> change to -Xmx512M
- Under Java Home >> make sure java version is set properly.
Unable to see add-ins:
After installing publisher, some time you will not see 'Add-In' tab on the office word.
If that occur you need to add TemplateBuilder.dot manually in your add-in.
How to create add-in is available in other blogs. Please search in google to add TemplateBuilder.dot
TemplateBuilder.dot is available under below location
C:\Users\<<username>>\appdata\Roaming\Microsoft\Word\STARTUP
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